4-6 weeks notice is appreciated, but we accept orders up to a year in advance. 

We typically do not offer shipping for our cookies; however, we are open to discussing the possibility with you. Please note that due to the perishable nature of our products, we only ship via overnight delivery, which can be quite costly. 

Cookies can be frozen in an airtight container.  Take them out of the freezer 12-24 hours before needed and let them defrost in the container.  Do not take cookies out of the container until 12-24 hours after they have been pulled out of the freezer.

Sugar cookies with royal icing include: all purpose flour, sugar, confectioners sugar, vanilla, baking powder, butter, eggs, karo syrup.

We do offer gluten-free cookies; however, please be aware that they are prepared in a kitchen that also processes gluten-containing ingredients.

Please note that our cookies are made in a kitchen that also processes nuts and nut products.

Cookies are individually packaged in heat-sealed clear bags.

Our cookies stay fresh in their heat-sealed packaging for up to two weeks from the date of preparation when stored properly.

Once an order is placed, we will contact you to discuss your cookie set and our availability.  Once we’ve chatted, we will send out an invoice and ask for a 50% deposit to guarantee your date.  Then it’s time for us to bake!

‍ For physical, ready-made products:

• Cancellations 7+ days before pick-up: Full refund less any non-refundable transaction fees (if applicable)

• Cancellations less than 7 days before pick-up: No refund will be issued

• No-shows: Orders not picked up within 24 hours of scheduled pick-up time are non-refundable

For custom orders:

• Cancellations 30+ days before scheduled date: Full refund less any non-refundable transaction fees (if applicable)

• Cancellations 15-29 days before scheduled date: 50% refund less any non-refundable transaction fees (if applicable)

• Cancellations less than 15 days before scheduled date: No refund will be issued

Cookie classes:

• Cancellations 30+ days before scheduled date: Full refund less any non-refundable transaction fees (if applicable)

• Cancellations 15-29 days before scheduled date: 50% refund less any non-refundable transaction fees (if applicable)

• Cancellations less than 15 days before scheduled date: No refund will be issued